1.1. Subscriptions to Rutba TV are recurring and will automatically renew unless canceled by the subscriber prior to the next billing date.
1.2. Cancellations must be made at least 24 hours before the renewal date to avoid automatic charges for the next billing cycle.
1.3. Cancellation requests must be submitted via the Rutba TV Account Settings page. If the subscription was purchased through a third-party platform (e.g., Google Play, Apple App Store, or any other payment partner), cancellation must be completed directly through that platform in accordance with their terms.
1.4. Failure to cancel on time will result in charges for the next billing period, which are non-refundable.
2.1. All subscription fees, once paid, are strictly non-refundable except as required by applicable law.
2.2. No prorated refunds or credits will be issued for unused subscription periods, partial usage, or unwatched content.
2.3. In cases of service disruptions or technical failures directly attributable to Rutba TV, the decision to issue a refund or credit shall be at the sole discretion of Rutba TV’s management team.
2.4. Refund requests, if applicable under law, must be submitted in writing to info@rutbatv.com with proof of payment and transaction details.
3.1. All payments are processed through secure third-party payment gateways. Rutba TV does not store complete credit/debit card details on its servers.
3.2. By completing a payment, you agree to comply with the terms, conditions, and privacy policies of the payment gateway used.
3.3. In the event of payment failure, subscription access will be suspended until the transaction is successfully completed.
3.4. Any chargebacks or payment disputes raised through your bank or payment provider will result in immediate suspension of your account pending resolution.
3.5. Fraudulent payment activities will be reported to the relevant authorities, and Rutba TV reserves the right to pursue legal action.
4.1. Free trial offers are limited to one per user. Abuse of this policy will result in account suspension.
4.2. If you do not cancel before the end of your free trial, your chosen subscription plan will automatically begin, and the applicable charges will be deducted via your selected payment method.